24 March 2020
Benson Radiology is keen to ensure that it can safely continue to provide vital healthcare services by putting measures in place to minimise the risk of transmission within healthcare environments.
What you will notice in our branches
To help create a safe environment for our patients and staff, you may notice the following measures in our branches:
- Signage at each entrance asking you not to enter our department if:
- you have returned from overseas or interstate in the last 14 days
- you have come in contact with someone with a confirmed case of coronavirus
- you have a fever and cough /sore throat /shortness of breath
- if you fall into those categories, we ask that you call us and we can book an appointment using the health guidelines issued by the Australian Government
- If you require a friend, family member or carer to accompany you to your appointment – we ask that you consider whether they can wait outside our waiting room if possible
- All magazines and toys have been removed from our waiting rooms
- Waiting room chairs have been distanced from one another to increase space between patients
- The number of patients in the waiting rooms has been limited to abide by the government recommendations for social distancing
- Availability of hand sanitiser
- Regular (including during business hours) program of cleaning and disinfecting our clinics.
Our own response
In addition to the above, we at Benson Radiology have also implemented some internal changes of our own to minimise the potential for the spread of this virus. For example:
- Non-essential face to face meetings and gatherings of larger groups have been cancelled
- Making available options to work from home – where that’s appropriate
- Formulating a roster plan that minimises movement of staff among our branches
- Immediate cessation of work related travel
Other general reminders
We’re certain the broader community are well aware, but we’d like to take the opportunity to reinforce the importance of everyday preventive actions to help avoid the spread of respiratory viruses:
- Wash your hands frequently with soap and water for at least 20 seconds and/or use an alcohol-based hand sanitizer
- Avoid touching your eyes, nose, and mouth with unwashed hands
- Cover your mouth and nose with a tissue or sleeve when coughing or sneezing. Discard tissue immediately into a closed bin
- Avoid close contact with people who are sick
- Stay home when you are sick
- Clean and disinfect frequently touched objects and surfaces.
As a reminder, for people who have COVID-19 symptoms (especially fever, shortness of breath or flu-like symptoms such as coughing, sore throat and fatigue) and have recently returned from overseas or have had contact with a known COVID-19 case, then please seek medical support which may include attendance at one of the State’s dedicated COVID-19 clinics.
Thank you for your patience and understanding. We believe a proactive and conservative approach will help us maintain a safe environment for our staff and patients, while also minimising the risk of spreading the infection.